Urgent Matters Annual Meeting 2018

Improving the Value of Acute & Emergency Care: Innovations in Senior Emergency Care

With an increasing push to value-based care and increasing quality measurements, innovations in acute and emergency care are increasingly necessary and organizations have started to realize the central role of EDs in value-based care. Leaders on the frontlines of innovation speak on gaining an understanding of what’s new, what works, and what doesn’t as well as the government and quality-focused policies that create incentives for organizations to invest in improving acute and emergency care.


  • Jesse Pines, MD, MBA, MSCE, GWU / Urgent Matters

Opening Keynote: Achieving Better Emergency Care for Seniors

  • Zia Agha, MD, CMO, Executive VP Clinical Research, Medical Informatics & Telehealth, West Health

Panel 1: Risk Screening for Seniors in the ED: What, Why and How?

  • Moderator: Kelly Ko, PhD, Principal Investigator, West Health
  • Panelist 1: Chris Carpenter, MD, Associate Professor, Emergency Medicine, Washington University
  • Panelist 2: Tom Crisman, RN, GENIE Nurse- UC San Diego ED
  • Panelist 3: Dr. Maura Kennedy, MD, Emergency Medicine, Beth Israel Deaconess Medical Center, Harvard 

Update on Emergency Quality Network (E-QUAL) 

  • Arjun Venkatesh, MD

Home and Community-based Acute Care in a “Total Cost of Care” Model

  • Alex Foxman, MD, CEO National ACO, Founder PriveMD

On-Demand Mobile Acute Care

  • Mark Prather, MD, CEO DispatchHealth

A Better Way: Combining People and Technology to bring the ED to the SNF Patient

  • Tim Peck, MD, Co-founder & CEO Call9

ED Innovations within a Next Generation ACO model

  • Mark Gwynne, DO, President and Executive Medical Director, UNC Health Alliance/Senior Alliance 

Senior-focused Research: Multi-site, Single-site, and National-level Analysis

  • Ula Hwang, MD, Associate Professor, Emergency Medicine, Geriatrics & Palliative Care, Mt Sinai
  • Lindsey Yourman, MD, Asst. Professor of Medicine, UC San Diego, Post-doctoral Fellow, West Health Institute

Panel 2: Innovations in Home Health in Acute and Emergency Care

  • Moderator: John Zifferblatt, MD, MPH, MBA, Senior Director, Clinical Research, West Health
  • Panelist 1: Desiree Leithem, FNP-C, Emergency Medicine/Urgent Care/Express Care Director of Advanced Practice Providers, UC San Diego ED
  • Panelist 2: Jared Conley, MD, PhD, Clinical Fellow, Emergency Medicine, Mass. General, Brigham & Women’s Hospital
  • Panelist 3: Derrick Hauser, DO, Chief, Dept. of Geriatrics, Palliative Medicine and Continuing Care, Kaiser Permanente San Diego

Winner of 2018 Innovation Award: The Tech-enabled Emergency & Acute Medicine at the Skilled Nursing Facility bedside (TEAM SNF) Model of Care

  • Tim Peck, MD, Co-founder & CEO Call9

Brainstorm new models and ways to apply UM conference recommendations to their own local EDs

  • Jesse Pines, MD